Online Department Store Return Policies
Many department store sites go the extra mile in making returns as easy as possible. Not only do they give you the option of simply shipping the item back, but most of the ones listed below even allow in-store returns as well.
Here are their guidelines for clothing, shoes and accessories returns. Check back soon as we also round up return policies for online boutiques like Shopbop and Bluefly, and specialty retailers such as J. Crew and Banana Republic.
| Store (Click for Cust. Service) | Timeframe | In-Store Returns (US) | Mailing Label Fee (US) | Exchange Fee for Same Item (US) |
| Nordstrom | Anytime | Allowed. Fine Jewelry only in Fine Jewelry department. | $6 | FREE |
| Saks | Received within 30 days of purchase date | Allowed. Exception: FashionFix items must be returned by mail. | $9.50 | Return shipping fees apply. |
| Bloomingdale’s | Postmarked within 180 days of order date | Allowed if carried in store. Contact Customer Service. | $6.95 | FREE |
| Macy’s | Received within 180 days of purchase. Jewelry within 30 days. | Some items allowed. Contact Customer Service. | Varies. Contact Customer Service. | Return shipping and re-shipping fees apply. |
| Neiman Marcus | Sale items postmarked within 30 days. Full-price items within 60 days. | Allowed | $9.95 | Return shipping and re-shipping fees apply. |
| Barneys | Received within 30 days of order date. | Allowed. Exception: lingerie, swimwear, jewelry and eveningwear are final sale. | $8.00 | No exchanges. |
Other Helpful Links
The A to Z of Easy Online Returns
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