Online Boutique Return Policies
You may have heard returning online purchases is a cinch. We’d have to agree. Forget making the trek to the store (although you can if you want). There’s nothing like slapping a return label on a pair of too-small jeans and popping it in the mail instead.
What’s more — many of the online boutiques listed below offer free shipping and returns, so there’s no buyer’s remorse if your item doesn’t work out. And remember, Shop It To Me will always call free shipping offers out to you by listing them in Salemail, below the name of the store.
Think you may be cutting your return close to the deadline, or want to know return costs by store? Consult the chart below.
Online Boutiques’ Policies
| Store (Click for Cust. Service) | Timeframe | In-Store Returns (US) | Mailing Label Fee (US) | Exchange Fee for Same Item (US) |
| Shopbop | Received within 15 business days of receiving item. | N/A | FREE | FREE |
| Net-a-Porter | Postmarked within 14 days of receiving item. | N/A | FREE | FREE |
| theOutnet | Postmarked within 14 days of receiving item. | N/A | $7.95 | FREE |
| Bluefly | Received within 60 days of order date. | N/A | $6.95 for return, free with Bluefly store credit | Not accepted |
| Piperlime | Received within 45 days of order date. | N/A | $6 | FREE |
| Tobi | Postmarked within 30 days of receiving item. | N/A | $5 | FREE |
| Yoox | Postmarked within 20 days of delivery date. | N/A | $6 | Not accepted |
| Urban Outfitters | Postmarked within 30 days of receiving item. | Allowed. Exception: items labeled Web Exclusive. | FREE | FREE |
| Asos | Postmarked within 28 days of receiving item. | N/A | No mailing label – customer pays return shipping. | Return shipping fees apply. |
| Endless | Received within 365 days of order date. | N/A | FREE | FREE shipping and return shipping, but must return item and place re-order. |
Other Helpful Links
The A to Z of Easy Online Returns
Online Department Store Return Policies
